The quality of 100% of our products is certified and verified by our quality control department. Inspected and qualified suppliers involved into the production process constantly monitored by our employees.

All suppliers involved in our production chain are inspected and qualified; Our staff takes care to monitor them during every stage of the production process. All this to ensure the highest quality and eliminate the possibility of non-complient.

We have a robust set of procedures and policies in place to ensure that mistakes aren’t made, and everything is done with the customer in mind. On a basic level we try to make sure that the product is right, it’s in good condition, is properly inspected, is packaged well and is delivered on time.

One of the most important things that we do is to measure ourselves throug customer feedback. We try to gather feedback on every job that we complete so that we can keep an accurate measure of our customer satisfaction levels. If any challenges have arisen, then we ensure that we work through them systematically and we are always looking to improve.

The ISO Accreditations are not just certificates on a wall – we take them very seriously to ensure that standards don’t slip.

Quality assurance is not something that you can ever ‘stop doing’ as it has to be a flexible system that you can update, improve and develop on a regular basis.